Return, Refund and Cancellation policy
Cancellations & Refunds
You can cancel your order online within 1 hour and once the cancellation is approved we will initiate a refund within 24 hours and the amount will reflect within 3-5 working days.
Your order amount will be refunded to your original method of payment.
An order cannot be cancelled once the item has been shipped to you.
Due to the complex temperature and packaging requirements for shipping kombucha bottles, we, unfortunately, cannot accept returns or exchanges.
If you experience an issue with your order, please email us at firstname.lastname@example.org
Your feedback is truly valued and we will do our best to make it right!
Any returns or refunds for products purchased from a grocery store or from another location other than our website (ie.www.brewcha.in) should be directed to where the product was purchased.